mindSCOPE Staffing Software - Placement Details
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Organizational Systems Support Assistant [University Of Toronto International Development Studies Students Only]

Kingston, Jamaica

9 Months | Duration Jun 2019 - Mar 2020

Location Kingston, Jamaica

Duration  Jun 2019 - Mar 2020

Length of Placement 9 Months

Language Requirements English

English Reading: Level 5, Writing: Level 5, Speaking: Level 5

Language Scale: http://www.cusointernational.org/languageratingscale

University of Toronto International Development Studies students only.  You must currently be enrolled in this program and have Canadian Citizenship or Permanent Residency in Canada.

The Volunteer’s Role


The overall purpose of the placement is to provide technical support to Women’s Resource Outreach Centre (WROC) by strengthening their operational and project management systems. WROC currently manages multiple projects and programs and there is a need to streamline their systems and procedures around these projects.

As a volunteer you would work to develop standardized systems and tracking procedures to manage their programs and beneficiaries. A robust monitoring system would need to be developed.

WROC maintains a strong community presence and is seen as a real benefit to the communities within which it works, as it provides support in skills training for women and youth alike. Working with WROC will further strengthen Cuso International’s aim to provide greater opportunities for building communities and empowering its people.

As a volunteer, you will:

-Supporting WROC to develop a central system to house all projects to track progress and activities to ensure knowledge management and transfer

-Assist the team in developing central inventory records for all documentation- hard copy and digital records

-Support creation of robust database system of participants and their progress

-Support WROC in training staff to implement database system

Essential Academic Qualifications:

University of Toronto – International Development Studies Co-op student

Essential Professional Background:

-Experience in working with groups, preferably community-based groups

-Excellent communication and writing skills

-Experience working in organizational development

-Strong team work skills

-Experience in database development & management

-Experience in administrative management

-Excellent planning and coordination skills



Application deadline: Friday, January 4th 2019

Shortlisting and preliminary phone interview: January 7th-18th 2019

Assessment Day in Ottawa: January 19th 2019

Skills and Knowledge for Working in Development Training course in Ottawa: April or May (dates TBC) Arrival date in Jamaica: June 3rd 2019 (TBC)


About Our Partner


Women's Resource & Outreach Centre

The Women’s Resource and Outreach Centre Limited (WROC) was established as a nonprofit organization on International Women’s Day (IWD) March 8, 1983. WROC is located in the Lyndhurst/Greenwich Park inner-city community of South St. Andrew and serves surrounding communities including: Trench Town, Torrington Park, Maxfield Park and Kencot.   These communities are plagued by social and economic hardships such as unemployment, lack of access to resources for self-improvement, inadequate housing and improper sanitation, and are highly vulnerable to crime, violence and communicable diseases.


WROC’s work is geared towards addressing these issues through five core program areas:

1)     Organizational Strengthening and Sustainability

2)     Resource Mobilization and Enterprise Development

3)     Community Capacity Building and Transformation

4)     Environmental Management, Sustainable Livelihoods and Climate Change Mitigation

5)     Research, Advocacy and Communications


For many years, WROC has successfully delivered a range of programs including:

-Skills Training for Unattached Youth - preparing young women and men through basic literacy, numeracy, counselling and social skills development  

-Assessing the vulnerabilities and hopes of women and girls in West Kingston.

-Training to combat gender based violence in urban and rural communities. Transformational Development program  

-Training for NGOs for Economic Literacy

-Advancing women’s participation in governance and decision making

-Reducing Gender Based Violence in Urban Inner-city and Rural communities

-Strengthening Women’s Leadership for National and Community Development- training of 110 professional and community women for participation on boards.

Terms and Conditions


Cuso International terms and conditions allow you to lead a modest and healthy lifestyle while being effective in your placement. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (ex. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.


Support Package

- Modest monthly living allowance (varies depending country)

- Accommodation while in placement

- Return airfare and visa/work permit costs

- Cost of required vaccinations, antimalarial medication and health insurance

- Pre-departure training and in-country orientation

- Travel and accommodation for reintegration debriefing weekend

- Modest support for accompanying partners and dependents going on placement with you for 12 months or longer (Return flight, emergency medical insurance, vaccinations)

- Access to Employee Assistance Program while in placement and upon return

- Cuso International assessment day (Candidates must cover the first $200 of the most cost-effective travel expenses and all accommodation costs).

- Travel and accommodation for the five-day pre-departure training course and for in-country orientation

- Bonus: Additional return flight home or cash in lieu after 12 months of service for volunteers who extend for another 6 months



We ask each volunteer, regardless of placement length, to raise $2,000. All volunteers receive support from Cuso International to help achieve the goal through fundraising. If the volunteer chooses not to fundraise or is unable to achieve the fundraising goal, he/she can make a one-time donation or become a monthly donor to support our work.



Depending on the nature of the placement, volunteers are encouraged to provide e-volunteering support to the local partner or Cuso International before or after the field placement. Volunteers also have the option of requesting support from an e-volunteer to help them with their work while they are in placement.


Residency and Citizenship  



The majority of Cuso International volunteer applicants are residing in Canada at the time of application and during the pre-departure process. Occasionally we received applications from volunteer applicants who are residing outside of Canada at the time of application. In both instances, between your application date and placement start date, we must be able to contact you and you must be able to contact us easily and promptly throughout the process.

We may require your passport and would need to be aware of your current place of residence and any travel plans you may have during this time. You will also require unrestricted access to Canada during this time for assessment and training, as applicable.



Leaving your country of residence can have significant effects on your citizenship status in that country. It is your responsibility to research the consequences of travelling to Canada during the pre-departure process if you are living outside of Canada and of leaving your country of residence for a placement with the immigration authority where you live.

By applying to this placement, you accept full responsibility for any consequences related to your citizenship, residency and immigration status or penalties as a result of travel to an assessment day, training course, international placement or other Cuso International related travel.

You  must  check the implications that apply to you, but examples include:

  • Canadian permanent residents may need to make arrangements with immigration authorities before travelling. These arrangements allow them to travel without risk to their status in Canada. Without them, residency status may be withdrawn.
  • Citizens of other countries, including those visiting Canada on a visa, may have travel restrictions.