Customer Service Representative(14th & Woodbine"

Our service industry employer is looking to hire a Customer Service Representative full time in the office.
Key Responsibilities:

* Answer incoming calls, emails, and customer enquiries in a timely manner following company standards
* Manage all correspondence, including follow ups using company systems and procedures
* Accurately enter all customer information including services and billing
* Build relationships through creative and friendly follow ups both internally and externally
* Process and manage leads to completion using our systems and procedures
* Assist with customer service, service schedules and other administrative tasks
* Support the accounting team with managing invoicing, accounts receivable and inventory
* Assist in process improvement and streamlining of operations

Qualifications:

* Creative, innovative and detail oriented
* Ability to multi-task in a fast-paced environment
* Self-driven and goal oriented
* Excellent time-management skills and ability to thrive in a fast-paced environment
* Outstanding customer service and communication skills
* Exceptional organizational skills with a versatile skill set
Vaccination required.