Intake Counsellor (part Time)

Intake Counsellor (part-time)

Loan Intake  

• Process incoming loan files from origination date to date of activation
• Field enquiries by phone, email, and online

Collections & Loan Payments

• Process off-schedule loan payments made outside of our usual DEFT submissions
• Follow up with delinquent borrowers  
• Other duties as required

General Administration

• Become familiar with office operations and be able to support and, if necessary, fill in for FAO
• Manage physical and online filing systems
• Assist Executive Director and Outreach Coordinator with marketing and fundraising, as needed
  

Loan Committee

• As necessary, prepare loan application files for review
• As necessary, staff loan committee meetings

Qualifications & Experience:

• Post-secondary education
• Administration experience
• Well-developed computer skills
• Basic financial literacy (for example, knowledge of types of assets and debts)
• Proficiency with Microsoft Office. Experience with databases is an asset
• Ability to speak Hebrew and/or Russian

Personal Characteristics:

• Creative, innovative and able to work with minimal supervision
• Strong written and oral communication skills
• Well organized and able to see an assignment to completion
• Able to respect the confidentiality of our donors and clients
• Able to work cooperatively and effectively with others
• Able to assess situations to determine their importance, urgency and risks

This is a permanent, part-time position

Reports to the Financial & Administrative Officer