Intake Counsellor (part Time)

Job Order ID:7463
Employment Type:Yearly Salary
Web Publication Date:9/18/2023
Number of Positions:1
Job Location:North York
Job Function:

Intake Counsellor (part-time)


Loan Intake  

  • Process incoming loan files from origination date to date of activation
  • Field enquiries by phone, email, and online

Collections & Loan Payments

  • Process off-schedule loan payments made outside of our usual DEFT submissions
  • Follow up with delinquent borrowers  
  • Other duties as required

General Administration

  • Become familiar with office operations and be able to support and, if necessary, fill in for FAO
  • Manage physical and online filing systems
  • Assist Executive Director and Outreach Coordinator with marketing and fundraising, as needed

Loan Committee

  • As necessary, prepare loan application files for review
  • As necessary, staff loan committee meetings
Job Requirement:

Qualifications & Experience:

  • Post-secondary education
  • Administration experience
  • Well-developed computer skills
  • Basic financial literacy (for example, knowledge of types of assets and debts)
  • Proficiency with Microsoft Office. Experience with databases is an asset
  • Ability to speak Hebrew and/or Russian

Personal Characteristics:

  • Creative, innovative and able to work with minimal supervision
  • Strong written and oral communication skills
  • Well organized and able to see an assignment to completion
  • Able to respect the confidentiality of our donors and clients
  • Able to work cooperatively and effectively with others
  • Able to assess situations to determine their importance, urgency and risks

This is a permanent, part-time position

Reports to the Financial & Administrative Officer