Loss Prevention Store Investigator

Our employer is a leading off-price retailer of apparel and home fashions in the U.S. and worldwide. They are looking for a Loss Prevention Store Investigator to join their team.

Responsibilities:

• Detects and apprehends external customers committing theft or fraud against the employer's stores and completes the prosecution process: reports to police, case reports, attends court, and testifies as required
• Investigates and identifies external theft and shrink issues impacting the employer's stores
• Access & Use CCTV equipment to view store activity
• Assist and support store Investigators during suspect apprehensions

Collaboration/Relationship:

• Develops effective partnerships with other Loss Prevention team members, Store Management, and outside agencies, including the Police
• Collaborates with the Organized Retail Crime (ORC) team on investigations of increasing complexity or concerning chronic offenders
• Partners and communicates with Store Management and Regional Partners on trends identified within stores, or to communicate merchandise tagging/coding discrepancies

Qualifications and skills:

• A PROVINCIAL SECURITY LICENSE IS REQUIRED TO BE EMPLOYED IN THIS POSITION
• High School Diploma minimum or equivalency, Law and Security/Loss Prevention Diploma preferred
• Valid driver’s license preferred (may vary by market), with access to a vehicle and good driving record
• Ability to work effectively under pressure, and in stressful situations
• CCTV knowledge ideal
• Good communication, written and interpersonal skills
• Knowledge of investigative methodologies ideal
• A strong work ethic and passion for working with people
• Strong working knowledge of Criminal Code and its application relating to crimes in a retail environment
• This position mirrors retail store hour shift work. Some evenings, and weekends required
• 5 days work week, guaranteed throughout the year
• Parking fees reimbursed and mileage paid, where applicable
• Scheduling in advance to help maintain a good work-life balance
• Moderate amount of walking/standing -floor work
• Must be comfortable assisting in arrests via physical intervention tactics when necessary

Eligible Associates can look forward to:

• One-of-a-kind, inclusive, and diverse culture
  Comprehensive and specialized training focused on safety and on-the-job resources to enhance your development
  Competitive salary and annual merit review
• RRSP contribution plan matching
• Extensive health benefits (Health, Dental and vision), effective immediately, including an additional healthcare spending account
• Three weeks’ vacation with option to buy an additional week through a Vacation Trade Program
• Possibility of Overtime
• Flexible schedules to meet the needs of the business
• Provincial security licensing training and annual fee reimbursement
• Career Growth Opportunities
• Company provided equipment including cell phone, laptop, and various other tools
• Tuition reimbursement to support your career progression up to $5000 annually for eligible studies
• Associate discount for yourself and eligible family members at all the employer’s locations in Canada and double discount events throughout the year
• Associate and Family Assistant Program to support healthy living
• A variety of internal health and well-being resources