Property Administrator (Yorkdale-Glenpark)

Our employer is a real estate private equity firm focused on the areas of mortgage banking, real estate investments and special situation investments. They are looking for a Property Administrator.

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• Maintain tenant database, which includes processing changes to residents, co-tenants, occupants, and guarantors.
• Maintain data integrity to ensure consistency for reporting and billing.
• Support the property management team in all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance, and vendor compliance requirement.
• Develop and maintain strong relationships with property owners, tenants, vendors, and contractors; Respond to requests, inquiries, and concerns as required.
• Prepare tenant arrival packages, in addition to ensuring smooth move-in and move-out coordination, and booking elevators where applicable; Assign tenant parking in addition to issuing visitor parking passes and maintaining the log thereof.
• Administer sublets, assignments, and termination notices; Inform utility companies of change in responsibility for spaces becoming vacant or occupied, approving invoices for vacant suites.
• Prepare required forms and documentation in accordance with the Residential Tenancies Act related claims, collections, evictions, rent increase, etc.
• Process cash receipts and deposits on timely basis.
• Prepare tenant account receivable reports, outlining and addressing any delinquent and/or past due payments, and perform collection efforts on past due accounts.
• Provide input into the development of the annual budget.
• Research market rental rate by surveying local rental rates.
• Prepare renewal listings and subsequently prepare renewal notices as directed by management.
• Prepare mass and individual tenant communication for upcoming events, repairs, changes
• to management, etc.; Ensure proper notice is given in advance of entering occupied suites
• and/or that the tenant has authorized entry in advance; Coordinate access for staff and contractors for occupied and vacant spaces as well as common areas.
• Liaise with members of the property management team to ensure maximum utilization of
• technical and maintenance personnel; Ensure scheduled maintenance plans for property
• and equipment are assigned to appropriate personnel so that they can be completed on timely basis.
• Adhere to company and industry standards and policies, and seek assistance and advice from management when needed.
• Perform other duties as assigned.

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• Minimum of 2 years of experience in a similar role within real estate, administration, or accounting.
• University or college diploma in a related field.
• Strong decision-making capabilities to provide quality service to tenants.
• Ability to multi-task and meet deadlines without compromising accuracy.
• Ability to handle difficult situations in a professional manner.
• Ability to communicate effectively across all levels within and outside organization.
• Experience with contracts and leasing agreements.
• Knowledge of Residential Tenancies Act and Residential Lease Agreements an asset.
• Excellent written and verbal communication skills.
• Strong organization skills.
• Ability to work quickly and efficiently on a team or independently.
• Proficient in MS Office and experience with Yardi Voyageur is preferred.