Microsoft Dynamics 365 Specialist (Keele & Langstaff Rd.)
Job Order ID:8287
Employment Type:Yearly Salary
Salary:$95000-105000/Yr
Web Publication Date:6/16/2025
Number of Positions:1
Job Location:Vaughan
Brief Description:

Our employer is a PPE manufacturer looking for an individual responsible for supporting the customization, configuration, and integration of our CRM solutions. The candidate will have a strong background in Dynamics CRM, the Power Platform, and modern web development, with a proven ability to engage stakeholders, streamline business processes, and deliver high-impact CRM solutions. Knowledge of Microsoft 365 Business Central is important.

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Job Function:

  • Create and manage custom reports using SSRS.
  • Utilize Jira for issue tracking, sprint planning, and cross-functional project management.
  • Resolve system bugs and integration issues to minimize downtime and enhance system reliability.
  • Maintain clear and thorough documentation of all workflows, configurations, customizations, and system changes.
  • Interact with department heads to understand their daily system tasks and advise on potential system improvements.
  • Train end users on system needs.

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Job Requirement:

Education:

  • Computer Science College Diploma / Accounting university degree.
  • Microsoft Certifications in Dynamics 365 or Power Platform.

 

Experience:

  • 3-5 years working experience in a similar position.
  • Experience in Agile/Scrum methodologies.
  • Exposure to integration tools like KingswaySoft or Azure Logic Apps.
  • Experience in Microsoft Copilot.
  • Experience in Microsoft 365 Business Central an asset.

 

Skills:

  • Customize and configure Microsoft Dynamics 365 CRM, including entity creation, plugin development, workflows, reports, ribbon editing, and sitemap configuration.
  • Design, develop, and maintain Power Platform solutions using Power Apps and Power Automate, with a focus on automation, usability, and scalability.
  • Develop and integrate third-party solutions to enhance Dynamics 365 functionality and provide real-time insights into customer data and sales performance.
  • Engage with stakeholders to gather business requirements, translate them into technical solutions, and deliver tailored CRM functionality.
  • Write clean, efficient code using C#, JavaScript, and HTML5 for CRM extensions and custom web resources.
  • Use SQL for data management, reporting, and optimization, including query writing and manipulation.