Outreach Worker (Keele & Sheppard)

Our employer delivers programs that break down barriers, restore human dignity, foster capacity-building, and empower marginalized individuals to navigate socio economic barriers and create real change in their lives. The outreach team performs life-saving work through the provision of essential supplies, support, and referrals for their clients.

• The outreach van program operates 7 days per week (Monday-Friday 3pm-11pm and 2 daytime shifts Saturdays & Sundays 11am - 7pm) in downtown Toronto and Scarborough.
• The Outreach Worker works five shifts per week on a rotating schedule, which includes one weekend shift every week.

In this role, you will facilitate the distribution of essential supplies

such as food, coffee, clothing, hygiene products, and harm reduction supplies to individuals experiencing homelessness.

The Outreach Worker also provides supportive services and referrals to other community organizations as needed. While much of this role is performed on the road, each shift includes time in the office for meetings, client correspondence, referral management, and supply coordination. Most importantly, the Outreach Worker is a consistent and reliable source of support and caring for individuals in our society who need it most.

As this program is also a hands-on volunteer opportunity in which each shift includes the participation of 3-4 volunteers, including youth, the Outreach Worker also has the unique opportunity to educate and engage community members about the issues of homelessness, raising awareness and a sense of agency amongst the general community.

• Post-secondary education in social services or a related field
• Demonstrated experience with an understanding of homelessness, marginalized populations, including those experiencing mental illness and addictions
• Demonstrated experience in crisis intervention and services
• Thorough understanding of harm reduction practices
• Knowledge of community/social services, particularly in areas of mental health, corrections, housing and health, in order to make appropriate referrals.
• Proactive and "hands-on'' approach to meet program objectives and accomplish assigned tasks and projects with minimal supervision
• Hold a valid driver's license and a clean driving record
• Ability to carry up to 25 lbs. to manage the supplies and clothing bins
• Ability to work a flexible schedule (evenings and weekends on a rotating schedule)
• Police Vulnerable Sector Check is required.