Catering & Community Sales Manager (Bathurst & Glencairn)

Our employer is Canada's first full-service kosher boutique hotel, offering a distinctive hospitality experience in the heart of Toronto's Jewish community. Located within a condominium development, the hotel will welcome both visiting guests and the surrounding community, while also supporting condominium residents through dining and event programming. They are looking for an individual to lead catering sales and community engagement, generating event revenue and building relationships within Toronto's Jewish community. Reporting to the General Manager, this role oversees client relationships and serves as the primary liaison between clients, hotel operations, and the Kosher culinary team. As a key member of the pre-opening team, the successful candidate will help establish the catering program, event processes, and community relationships that will define the hotel's event business.

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Catering Sales & Revenue Generation

• Proactively generate catering leads within Toronto's Jewish and Orthodox communities
• Develop relationships with families, event planners, synagogues, schools, and community organizations
• Drive bookings for weddings, bar/bat mitzvahs, community gatherings, and private celebrations
• Manage incoming inquiries and convert prospects into confirmed bookings
• Utilize Triple seat to manage catering inquiries, track sales activity, and generate event documentation
• Identify upsell opportunities and maximize event profitability

Client Experience, Event Planning & Execution

• Serve as the primary client contact from initial inquiry through post-event follow-up
• Work with clients to define event requirements, including menus, room setup, decor, and event timelines
• Prepare Banquet Event Orders (BEOs) and event proposals
• Coordinate event logistics, including vendors, room layouts, and event timing
• Provide on-site oversight during events to ensure smooth execution and client satisfaction
• Provide post-event feedback to the General Manager and culinary team as needed

Community Engagement & Marketing Support

• Maintain an active presence within Toronto's Jewish community and build relationships with community leaders, organizations, and event partners
• Position the hotel as the preferred venue for lifecycle events and community gatherings
• Develop relationships with condominium residents, supporting private events, catered gatherings, and resident dining initiatives
• Represent the hotel at community and marketing events and support marketing initiatives by contributing event photography or content (with appropriate permissions)

Collaboration & Operational Support

• Work closely with the General Manager and the Kosher culinary team
• Provide feedback on catering packages, pricing, and event offerings
• Support the development of resident dining and room service offerings during the pre-opening phase
• Monitor resident dining feedback and recommend service improvements where appropriate
• Participate in monthly performance and strategy meetings with the General Manager and the Kosher culinary team, with ownership participation.

Professional Representation

• Represent the hotel with professionalism, discretion, and cultural awareness when interacting with clients, residents, and community members
• Uphold the service standards and reputation of the property during all client interactions and events
• Maintain strong attention to detail and hospitality standards consistent with a boutique luxury property

Performance Expectations

• Success in this role will be measured through achievement of catering revenue targets, effective management of the sales pipeline and conversion of inquiries into confirmed bookings, strong client satisfaction and repeat community events, and close collaboration with the General Manager and the Kosher culinary team to ensure seamless event execution.

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• Experience in catering sales, hospitality sales, event planning, or community event management preferred
• Demonstrated ability to generate new catering business through proactive outreach and relationship development
• Strong understanding of kosher catering and Orthodox community requirements
• Excellent interpersonal, organizational, and project management skills
• Proficiency in Microsoft Office and event management software (Tripleseat and Mews considered an asset)
• Knowledge of social media platforms such as Instagram and Facebook
• Candidates with strong connections within Toronto's Jewish community or direct experience with Jewish lifecycle events (such as weddings, bar/bat mitzvahs, and community celebrations) are particularly encouraged to apply.