Personal Lines CSA

The ideal candidate will have experience with Personal lines of Insurance.   The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverage’s & types of policies.  Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.

The job can be hybrid after a training period of a few months.

An Associate’s degree or equivalent experience within the Personal Lines industry.

A Connecticut  Property & Casualty insurance license is required to perform this position.  

Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills.   We are looking for a self-starter who can work independently as well as being a team player.