Sales Operations

Employment Type:Permanent
Job Location:Ontario
Job Function:

 Our Client, a North American leader in the design, development and manufacture of high-efficiency, premium quality Sustainable Solutions is looking to hire a Sales Operation Personnel:

 Primary Responsibilities

·Order Entry and Management – act as the point of contact for incoming sales orders and managing the entry, revision and filing of orders.

·Logistics Coordination – communicate order delivery status and updates to customers across North America.

·Incoming sales leads- qualify and address/redirect incoming sales inquiries

·Sales Program Coordination – work with sales, customers and finance to administer special pricing programs, rebates and point of sale data

·Customer information – assist in the upkeep of CRM platforms and targeted campaigns

·Sales Process – create and maintain documentation on sales processes, policies and relevant sales materials

·Onboarding – assist with new customer orientation procedures

·RMA liaison – managing the customer experience through the RMA process

Education and Experience

·College/University bachelor degree

·Minimum 3 years’ experience in relevant sales/business management

·Experience working with US based companies

·Proven organizational and project management skills in fast paced environment

Technical Skills

·Detailed-oriented individual capable of prioritizing, multi-tasking and managing numerous data-based activities simultaneously

·Proficient with sales and operations software such as CRMs, database tools and logistics tracking

·Operating in cross-functional environmental to provide link between numerous groups

Core Competencies

·Ability to work cross-functionally and provide link between numerous groups.

·Effective interpersonal, communication and customer service skills.

·Strong leadership and team building skills.

·Detailed oriented individual capable of prioritizing, multitasking and managing numerous data-based activities simultaneously.